Shipping Policy
Shipping Destination
Yes, we deliver to more than 200 countries in the world and offer different shipping options as applicable.
For international shipments, some courier company parcel may be left at the door if someone is not there to receive the package or no one answers the doorbell.
Our courier agents will not be able to provide sign confirmation of delivery made in such cases.
To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.
Shipping Cost
A delivery fee of INR 200 for will be charged for order values below Rs. 1,000 for deliveries within India
For shipments outside India, refer to the shipping charges below:
Shipping charges may apply on certain remote international postal codes for all orders. Shipping charges are in USD and are based on the total billing amount.
|
From |
To |
Shipping Charges |
|
$1 |
$199 |
$25 |
|
$200 |
$499 |
$35 |
|
$500 and over |
$50 |
|
Duties & Taxes
For customers residing in India, all prices listed on the website already incorporate Indian taxes and GST.
For customers located outside of India, the prices do not cover duties. Customers are accountable for settling any import duties, customs fees, or local taxes, and Indian Wear Live will not provide reimbursement for these charges. It is imperative to make these payments to facilitate the release of your order from customs.
Order processing
Upon placing your order, you will see an order confirmation number on your screen. You will also receive an email confirmation from us. In case there are any issues with processing your order, you will be notified with an email.
Order tracking
Once you have placed an order, we will send you a tracking number/ AWB through an email and whatsapp. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.
Estimated delivery
The estimated delivery time of each product is dependent on the delivery service you choose.
Orders within India should reach the customer within 3-4 days after the date of dispatch. Orders outside India should reach the customer within 4-15 days after the date of dispatch, depending on the normal delivery vs expedited delivery service you choose at the time of checkout.
Address change request
If there is an error in the shipping address you specified at the time of checkout, please email us at contactus@azafashions.com or call us immediately. We are unable to change a shipping address or redirect orders once items have been dispatched.
Insurance
Yes, all our products are insured from the time they leave IWL to the time they reach your delivery address. Once a package has been signed for at the delivery address, it is no longer insured. If a product is damaged upon arrival, either refuse to accept it or notify us via email or phone within 24 hours of receipt.